Refund policy

Your rights to return goods are protected under the EU Distance Selling Directive.



You are entitled to cancel your order and return the goods within 14 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty.

Digital Downloads are non refundable.

Any goods returned should be in saleable condition.



These terms apply to your online order only. We may change our terms and conditions at any time.

In store sales ONLY: In line with current legislation (The Consumer Rights Act 2015) refunds and exchanges will only be given in relation to items purchased in store if they are faulty.